Honesty and transparency
You hear what we actually found, what it will take, and what it will cost — before the work starts.
Who we are
A partner who knows your setup
MMX IT Services opened its doors on 3 February 2009 and has been owner-run ever since by Jacques Laubscher, an IT and electronics engineer. That matters in practice: the person who quotes you is the person who understands the work.
Every business is different, so we start by getting to know yours — how it runs, what it depends on, and what its IT is actually being asked to do. Long professional relationships are the point of the exercise — when a client calls, we would rather already know their environment than have to learn it under pressure.
At a glance
| Founded | 3 February 2009 |
|---|---|
| Owner & founder | Jacques Laubscher |
| Registered as | MMXITS CC Reg. 2009/005732/23 |
| Based in | Durbanville, Cape Town |
| Clients | Businesses and individuals |
Our approach
Preventing the problem beats fixing it
Anyone can be called out when a server falls over. Our work is to make that call unnecessary — and when something does go wrong, to already know your setup well enough to put it right quickly.
-
Discuss
We start with your business, not your equipment — what you do, what you depend on, and what you expect from IT.
-
Assess
A proper look at what you are running now: hardware, software, how it is configured and where the weak points are.
-
Plan of action
We write up what we found and what we recommend, in clear instructions, so you can decide with the facts in front of you.
-
Do the work
Once you are happy with the plan, we carry it out — on site or remotely, whichever the work calls for.
-
Keep it running
Ongoing support, so the setup stays in working order instead of drifting back into trouble.
What we stand on
Values we work by
Clear communication
Explained in plain language. IT is our field, not yours, and it is our job to make it understandable.
Respect for your time
We aim to assist in the shortest possible time, and no problem is too small to bring to us.
Who we work with
Industries we know
We have worked across a wide range of businesses, which means we have usually seen something close to your setup before. Among them:
- Financial services
- Printing
- Food industry
- Canopy manufacturing
- Property development and architects
- Electrical and mechanical engineering
- Schools
- Personnel services
- Individual clients and home offices
Not on the list?
The industry matters less than the equipment. If you run computers, a server or a network, we can almost certainly help — and if we cannot, we will say so rather than take the work.