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Our Services

Support, servers, networks and equipment — for businesses and for individuals.

Support & repairs

Computers, and the people using them

Service, support and repair of notebooks and desktop computers, including Apple MacBooks and iMacs. We carry spare parts for most notebooks and PCs, so a repair usually does not mean waiting weeks for a component.

  • Hardware and software support
  • Repairs, upgrades and part replacement
  • Windows, and Apple MacBooks and iMacs
  • Ongoing maintenance under an SLA, or once-off when you need it

Windows computers

Notebooks and desktops for business users and home users, supported and repaired.

Apple

MacBooks and iMacs, serviced and supported alongside the rest of your equipment.

Servers

Windows and Linux servers

Installation, service and maintenance of the servers your business depends on. Servers are usually where a small problem turns into an expensive one, which is why they get the closest attention under our ongoing support.

  • Windows server installation and maintenance
  • Linux server installation and maintenance
  • Supply of server hardware where a replacement or upgrade is the right answer
  • Routine maintenance, handled remotely where possible

Under an SLA

Clients who cannot afford server downtime usually put their servers under a service level agreement, so the work is continuous rather than reactive. Terms are agreed to suit the environment — there is no standard package you have to fit into.

More about SLA contracts

Networks

Wired and wireless

Networks are our core discipline — designed, installed and maintained to carry what your business actually puts through them.

Wired networks

Cabling, switching and the physical infrastructure, installed and maintained.

Wireless networks

Wireless coverage set up for the building it has to work in, not guessed at.

Wireless communications

Wireless links where cable is impractical, including between separate locations.

Sales

Equipment we are willing to stand behind

We supply IT and network equipment of all kinds. Because we also install and support what we sell, we specify it for the job rather than for the margin.

  • Notebooks, desktop PCs and custom-built PCs to your specification
  • Apple MacBooks and iMacs
  • Printers
  • LED and LCD monitors
  • Network equipment
  • Software
  • Spare parts for most notebooks and PCs

SLA contracts

A service level agreement suits clients who would rather have their IT looked after continuously than call someone in a crisis. Terms are agreed to fit your environment.

Free quotations

Quotations cost you nothing and carry no obligation. Send the requirement through and we will put it in writing so you can compare properly.

Where we work

On site around Cape Town, remotely anywhere

On-site service area

We attend in person in:

  • Durbanville
  • Cape Town
  • the Southern Suburbs
  • the Boland

Further afield? Get in touch and we will quote you for the call-out.

Remote support — any location

Most IT problems no longer need anyone in the room. With your permission we connect to your computer or server over the internet, see what you are seeing, and work on the fault directly. You watch the session and can end it at any point.

This is how we support clients well outside the Cape, including outside South Africa. There is no premium for distance.

If something you need is not listed, please ask — this is a summary, not a limit.
WorkHandled
Software, settings, accounts, server administrationRemotely, any location
Hardware faults, repairs and upgradesOn site, or bring it to us by arrangement
Cabling and network installationOn site, within our service area
Equipment supplyAnywhere, by arrangement

Not sure which of these you need?

Describe the problem and we will tell you what it will take. The quotation is free either way.

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